TY - JOUR
AU1 - Rutter, Bryce G.
AU2 - Becka, Anne Marie
AB - LTHOUGH CORDLESS TELEPHONE TECHNOLOGY has evolved at breakneck speeds over the past decade, advances in design sophistication have come at great expense to human factors issues. Current cordless telephony systems offer a vast array of features and functions, but research shows that few consumers actually use them. This problem extends far beyond con- sumer apathy toward user manuals; too often, phone design and aes- thetics actually impede proper use. To combat this problem, Sony Design Center joined forces with Metaphase Design Group, a St. Louis-based design research firm, olution of a [ordless Phone A multidiscipl inary team employs user-centered design to ensure a highly usable product. for an in-depth investigation into the factors that affect cordless phone usability. Project team objectives included increasing ergonomics bene- fits - the ease with which people use and under- stand their cordless phones - without sacrificing BY aesthetics or the manufacturer's ability to produce BRYCE G. the final design. RUTTER The Research Strategy ANNE MARIE The Metaphase research team, composed of kinesi- BECKA ologists, ergonomists, industrial designers, and anthropometric specialists, employed a user-centered approach to gain a thorough understanding of end users' physical and behavioral wants and needs rela- tive to cordless telephone 
TI - Evolution of a Cordless Phone
JF - Ergonomics in Design: The Quarterly of Human Factors Applications
DO - 10.1177/106480469700500304
DA - 1997-07-01
UR - https://www.deepdyve.com/lp/sage/evolution-of-a-cordless-phone-KBzH4TRN2k
SP - 9
EP - 14
VL - 5
IS - 3
DP - DeepDyve
ER -