TY - JOUR AU - Andrews, Christopher AB - CrossroadsThe ACM Student Magazine ACM / Crossroads / Xrds8-1 / Unified Communication Systems Unified Communication Systems by Christopher R. Andrews IntroductionMany people rely on a multitude of devices for communication with others. Each new device gives its users the convenience of its unique applications. However, each new mode of communication requires another number to be remembered, or another service to be checked for messages. In reality, the number of devices a person has access to is irrelevant if none of the devices can understand the format of an important message [4]. Furthermore, communication networks and applications often route calls, pages, and faxes to specific devices instead of to specific people. Device diversity engenders a second problem. As a caller, one is concerned with contacting a specific device. It doesn't matter what device you contact, so long as that device is accessible to the person one is trying to contact. Moreover, device users cannot always specify who is able to use which device or to where a call from a particular person is routed. Lack of control over routing and device specificity can result in a user's personal information, such as his current location, to be exposed [6]. To TI - Unified communication systems JF - Crossroads DO - 10.1145/501071.501076 DA - 2001-09-01 UR - https://www.deepdyve.com/lp/association-for-computing-machinery/unified-communication-systems-8sKQm27rJh SP - 13 VL - 8 IS - 1 DP - DeepDyve ER -