TY - JOUR AU - Giordano, Carlo AB - Oral Presentations P39 Variables include patient satisfaction questions, time spent in OBJECTIVE: 1) Understand the complications most fre- waiting room, age, gender and outpatient specialty. quently reported by patients after steroid administration. 2) RESULTS: 10,537 surveys were collected. A significant de- Understand the allegations cited in lawsuits after prescription crease in patient satisfaction scores were demonstrated as wait of steroids. 3) Understand litigation trends with respect to time increased across all aspects of the patient experience. medical specialty and subsequent verdicts as they relate to Every question considered showed a significant drop for each reported lawsuits after steroid administration. 4) Re-emphasize time period measured (p.05). Care received during visit was the importance of informed consent and patient monitoring the most sensitive to wait time (slope  -0.07 score decrease/ when prescribing steroids. minute of wait time). The likelihood of recommending the care METHOD: The WESTLAW database was reviewed from provider was also highly sensitive (slope  -0.05 score de- March 1999 to November 2008. Data was compiled on the crease/minute of wait time). Age of the patient has an effect on demographics of the defendant, plaintiff, expert witness spe- scores (older patients are willing to wait longer), but gender TI - Oral Cancer Treatment JF - Otolaryngology: Head and Neck Surgery DO - 10.1016/j.otohns.2010.06.010 DA - 2010-08-01 UR - https://www.deepdyve.com/lp/wiley/oral-cancer-treatment-8id9h7g22M SP - P39 EP - P40 VL - 143 IS - 2_suppl DP - DeepDyve ER -