%0 Journal Article
%T The relationship between waiting in a service queue and evaluations of service quality: A field theory perspective
%A Houston, Mark B.
%A Bettencourt, Lance A.
%A Wenger, Sutha
%J Psychology & Marketing
%V 15
%N 8
%P 735-753
%@ 0742-6046
%D 1998-12-01
%I Wiley Subscription Services, Inc., A Wiley Company
%~ DeepDyve