%0 Journal Article %T Development of a framework to describe patient and family harm from disrespect and promote improvements in quality and safety: a scoping review %A Sokol-Hessner, Lauge %A Kane, Gregory J %A Annas, Catherine L %A Coletti, Margaret %A Sarnoff Lee, Barbara %A Thomas, Eric J %A Bell, Sigall %A Folcarelli, Patricia %J International Journal for Quality in Health Care %V 31 %N 9 %P 657-668 %@ 1353-4505 %D 2019-11-30 %I Oxford University Press %~ DeepDyve