%0 Journal Article
%T Maintaining vs. milking good reputation when customer feedback is inaccurate
%A Djawadi, Behnud Mir
%A Fahr, René
%A Haake, Claus-Jochen
%A Recker, Sonja
%J PLoS ONE
%V 13
%N 11
%D 2018-11-12
%I Public Library of Science
%~ DeepDyve