%0 Journal Article
%T Impact of service quality dimensions on the formation of customer value in B to B services
%A Munnukka, Juha
%A Järvi, Pentti
%A Outi, Uusitalo
%J Marketing Intelligence & Planning
%V 31
%N 3
%P 286-299
%@ 0263-4503
%D 2013-05-03
%I Emerald Group Publishing Limited
%~ DeepDyve