%0 Journal Article %T The interaction between social media, knowledge management and service quality: A decision tree analysis %A Kašćelan, Ljiljana %A Bach, Mirjana Pejić %A Rondović, Biljana %A Đuričković, Tamara %J PLoS ONE %V 15 %N 8 %D 2020-08-03 %I Public Library of Science %~ DeepDyve