%0 Journal Article %T Is logistics service quality a pathway to customer loyalty in the international freight forwarding industry? %A Yoganandan, G. %A Vasan, M. %J International Journal of Logistics Systems and Management %V 48 %N 1 %P 1-16 %@ 1742-7967 %D 2024-01-01 %I Inderscience Enterprises Ltd %~ DeepDyve