%0 Journal Article %T Knowledge management drivers and its results: a quantitative study in a public higher education institution %A Alves, Juliano Nunes %A Cogo, Moisés Pivetta %A Klein, Leander Luiz %A Pereira, Breno Augusto Diniz %J Business Process Management Journal %V 30 %N 3 %P 770-798 %@ 1463-7154 %D 2024-05-31 %I Emerald Group Publishing Limited %~ DeepDyve