%0 Journal Article
%T Responding Effectively to Customer Feedback on Twitter: A Mixed Methods Study of Webcare Styles
%A Fuoli, Matteo
%A Clarke, Isobelle
%A Wiegand, Viola
%A Ziezold, Hendrik
%A Mahlberg, Michaela
%J Applied Linguistics
%V Advance Article
%P 1-1
%@ 0142-6001
%D 2020-11-04
%I Oxford University Press
%~ DeepDyve