%0 Journal Article
%T Perceived e‐service quality (PeSQ) Measurement validation and effects on consumer satisfaction and web site loyalty
%A Cristobal, Eduard
%A Flavián, Carlos
%A Guinalíu, Miguel
%J Managing Service Quality
%V 17
%N 3
%P 317-340
%@ 0960-4529
%D 2007-05-22
%I Emerald Group Publishing Limited
%~ DeepDyve