%0 Journal Article %T The effect of customer relationship management adoption in business‐to‐business markets %A Ata, ZeynepU. %A Toker, Aysegul %J Journal of Business and Industrial Marketing %V 27 %N 6 %P 497-507 %@ 0885-8624 %D 2012-07-27 %I Emerald Group Publishing Limited %~ DeepDyve