%0 Journal Article
%T Public services: a standard process model following a structured process redesign
%A Mukherjee, Kamal K.
%A Reka, Laura
%A Mullahi, Rudina
%A Jani, Keldi
%A Taraj, Jonida
%J Business Process Management Journal
%V 27
%N 3
%P 796-835
%@ 1463-7154
%D 2021-05-17
%I Emerald Group Publishing Limited
%~ DeepDyve