%0 Journal Article %T Lessons from a crisis: An analysis of Toyota's handling of the recall crisis %A Choi, Jinbong %A Lee, Seohyeon %J Journal of Public Affairs %V 18 %N 2 %P n/a-n/a %@ 1472-3891 %D 2018-01-01 %I Wiley Subscription Services, Inc., A Wiley Company %~ DeepDyve