%0 Journal Article %T The impact of total quality service (TQS) on healthcare and patient satisfaction: An empirical study of Turkish private and public hospitals %A Bakan, Ismail %A Buyukbese, Tuba %A Ersahan, Burcu %J The International Journal of Health Planning and Management %V 29 %N 3 %P 292-315 %@ 0749-6753 %D 2014-07-01 %I Wiley Subscription Services, Inc., A Wiley Company %~ DeepDyve