%0 Journal Article %T 10.5937/sjm9-4511 = Assessing customers' perceived service quality in private sector banks in India %A Panda, Kumar %A Kondasani, Rao %A , %J Serbian Journal of Management %@ 1452-4864 %D 2014-01-01 %I Centre for Evaluation in Education and Science (CEON/CEES) %~ DeepDyve