%0 Journal Article %T The Mediation Effect of Customer Satisfaction on the Relationship Between Service Quality and Customer Loyalty %A Nyan, Louisa M. %A Rockson, Samuel B. %A Addo, Paul K. %A , %J Journal of Management and Strategy %@ 1923-3965 %D 2020-08-04 %I Sciedu Press %~ DeepDyve