%0 Journal Article
%T Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic
%A Bartsch, Silke
%A Weber, Ellen
%A Büttgen, Marion
%A Huber, Ariana
%J Journal of Service Management
%V 32
%N 1
%P 71-85
%@ 1757-5818
%D 2021-01-02
%I Emerald Group Publishing Limited
%~ DeepDyve