%0 Journal Article %T Competitive and cooperative conflict communication climates The influence of ombuds processes on trust and commitment to the organization %A Harrison, R.Tyler %A Doerfel, L.Marya %J International Journal of Conflict Management %V 17 %N 2 %P 129-153 %@ 1044-4068 %D 2006-05-01 %I Emerald Group Publishing Limited %~ DeepDyve