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EMOTIONS IN THE CONFLICT PROCESS AN APPLICATION OF THE COGNITIVE APPRAISAL MODEL OF EMOTIONS TO CONFLICT MANAGEMENT

EMOTIONS IN THE CONFLICT PROCESS AN APPLICATION OF THE COGNITIVE APPRAISAL MODEL OF EMOTIONS TO... This study systematically explored the role of a range of emotions in the conflict process. In order to do so, we articulated and tested a typology of discreet conflictrelevant emotion constructs. Emotions were demarcated by the two dimensions of selfconcern versus otherconcern, and motives to approach or withdraw from the other party or conflict. This typology produced four emotion constructs hostility selffocused approach, selfconscious emotions selffocused avoid, relational positivity otherfocused approach and fear otherfocused avoid. Self and otherblame and self and otherconcern were proposed as cognitive antecedents of emotions and choice of conflict resolution strategy. We measured individual behavior in the conflict using the conflict resolution strategy scale Rahim & Magner, 1995. A critical incident survey technique was used to gather data on people's selfreport of a conflict experience. We also explored the contextual effects of conflict issue and relative status. Results brought into question the general hypothesis that emotions mediate the effects of cognitive appraisals on choice of conflict resolution strategy. However, there were consistent patterns in the direct links between cognitions, emotions and conflict resolution strategies that shed further light on the complex relationships between these variables. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Conflict Management Emerald Publishing

EMOTIONS IN THE CONFLICT PROCESS AN APPLICATION OF THE COGNITIVE APPRAISAL MODEL OF EMOTIONS TO CONFLICT MANAGEMENT

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References (64)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1044-4068
DOI
10.1108/eb022922
Publisher site
See Article on Publisher Site

Abstract

This study systematically explored the role of a range of emotions in the conflict process. In order to do so, we articulated and tested a typology of discreet conflictrelevant emotion constructs. Emotions were demarcated by the two dimensions of selfconcern versus otherconcern, and motives to approach or withdraw from the other party or conflict. This typology produced four emotion constructs hostility selffocused approach, selfconscious emotions selffocused avoid, relational positivity otherfocused approach and fear otherfocused avoid. Self and otherblame and self and otherconcern were proposed as cognitive antecedents of emotions and choice of conflict resolution strategy. We measured individual behavior in the conflict using the conflict resolution strategy scale Rahim & Magner, 1995. A critical incident survey technique was used to gather data on people's selfreport of a conflict experience. We also explored the contextual effects of conflict issue and relative status. Results brought into question the general hypothesis that emotions mediate the effects of cognitive appraisals on choice of conflict resolution strategy. However, there were consistent patterns in the direct links between cognitions, emotions and conflict resolution strategies that shed further light on the complex relationships between these variables.

Journal

International Journal of Conflict Management – Emerald Publishing

Published: Jan 1, 2005

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