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Narrative knowledge: eliciting organisational knowledge from storytelling

Narrative knowledge: eliciting organisational knowledge from storytelling Knowledge is critical for organisational effectiveness and competitive advantage. Knowing that you know, knowing what you know, and knowing that you do not know, are critical aspects of knowledge management. Increasing emphasis is placed on the need to identify and use tacit knowledge, as well as explicit knowledge. This discussion examines the unique role of narrative (in the form of storytelling) in eliciting tacit knowledge (including tacit meta‐knowledge) in the sensemaking of organisations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Aslib Proceedings: New Information Perspectives Emerald Publishing

Narrative knowledge: eliciting organisational knowledge from storytelling

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References (16)

Publisher
Emerald Publishing
Copyright
Copyright © 2000 MCB UP Ltd. All rights reserved.
ISSN
0001-253X
DOI
10.1108/EUM0000000007031
Publisher site
See Article on Publisher Site

Abstract

Knowledge is critical for organisational effectiveness and competitive advantage. Knowing that you know, knowing what you know, and knowing that you do not know, are critical aspects of knowledge management. Increasing emphasis is placed on the need to identify and use tacit knowledge, as well as explicit knowledge. This discussion examines the unique role of narrative (in the form of storytelling) in eliciting tacit knowledge (including tacit meta‐knowledge) in the sensemaking of organisations.

Journal

Aslib Proceedings: New Information PerspectivesEmerald Publishing

Published: Dec 1, 2000

Keywords: Organizational effectiveness; Competitive advantage; Decision making

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