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Quality within the community

Quality within the community Explains how the Avon Training and Enterprise Council TEC, based in Bristol, has established several successful multiorganisational quality improvement teams and is currently piloting broader improvement ideas. Discusses the roots of total quality philosophy and programmes in industry, in government, and the role of total quality partnerships, as demonstrated by the TECs community basedyouth training, special needs and enterprise processes. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Managing Service Quality Emerald Publishing

Quality within the community

Marsh, J.
Managing Service Quality , Volume 3 (2): 4 – Feb 1, 1993
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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0960-4529
DOI
10.1108/EUM0000000003157
Publisher site
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Abstract

Explains how the Avon Training and Enterprise Council TEC, based in Bristol, has established several successful multiorganisational quality improvement teams and is currently piloting broader improvement ideas. Discusses the roots of total quality philosophy and programmes in industry, in government, and the role of total quality partnerships, as demonstrated by the TECs community basedyouth training, special needs and enterprise processes.

Journal

Managing Service Quality – Emerald Publishing

Published: Feb 1, 1993

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