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References (6)
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- Publisher
- Emerald Publishing
- Copyright
- Copyright © Emerald Group Publishing Limited
- ISSN
- 0953-4814
- DOI
- 10.1108/EUM0000000001193
- Publisher site
- See Article on Publisher Site
Abstract
A participantobservation study of consulting in a large officesupply firm of how consultants and organisational stakeholders performstories to make sense of events and to enact change during theirconversations is presented. A theory of organisation as a collectivestorytelling system in which precedent and futuredirected stories areshared, revised and interpreted to account for and to affect unfoldingorganisational changes is extended. It is illustrated how very tersestories, told in everyday conversations, require the listener silentlyto fill in major portions of the story line and story implications.Storytelling and story interpretation is a critical part of theconsulting work done in complex organisations.
Journal
Journal of Organizational Change Management – Emerald Publishing
Published: Mar 1, 1991