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The purpose of this paper is to investigate the impact of the technology acceptance model, privacy concerns and demographic factors on intention to use (ITU) social networking sites (SNSs).Design/methodology/approachA questionnaire survey was developed and administered to a convenience sample of 838 university students.FindingsThe findings indicate that perceived privacy, demographic factors and perceived usefulness (PU) have a significant effect on the ITU SNSs, and that age does not moderate the relationship between perceived ease-of-use and PU.Originality/valueThis study confirms the growing importance of SNSs. It also provides social networking service providers with insights into user intentions towards such networks.
Asia Pacific Journal of Marketing and Logistics – Emerald Publishing
Published: Jan 6, 2020
Keywords: Gender; Age; Information privacy; Technology acceptance model; Social networking sites
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