Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Business process research: a cross‐disciplinary review

Business process research: a cross‐disciplinary review Purpose – The paper aims to provide a comprehensive overview of business processes (BPs) literature by identifying and discussing key BP‐related research themes and suggesting directions for future research. Design/methodology/approach – Latent semantic analysis was used to analyze the abstracts of academic articles related to BP. Over 2,700 articles that use the term “business process (BP)” in their title, abstract or keywords were identified through electronic journals database EBSCOHost and examined. Findings – The results clearly indicate growing interest in BP research during the past 20 years. The key research themes can be classified into core and associated BP research. Core BP research deals with four cornerstones of BP change: BP design, information technology, BP implementation, and ongoing BP management. The associated BP research lies on the intersection of BP and other research areas such as total quality management, supply chain management, e‐commerce, etc. Research limitations/implications – There is a need to focus future research efforts on understanding the inter‐relationships among the four identified cornerstones of BP change. There is also a need for more inter‐disciplinary BP research and integration of BP‐related organizational practices. Originality/value – The review offers a cross‐disciplinary perspective on BP research. The proposed framework can be used to identify directions for future research and practice. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Business Process Management Journal Emerald Publishing

Business process research: a cross‐disciplinary review

Business Process Management Journal , Volume 16 (4): 32 – Jul 27, 2010

Loading next page...
 
/lp/emerald-publishing/business-process-research-a-cross-disciplinary-review-MraAKK9YmT

References (210)

Publisher
Emerald Publishing
Copyright
Copyright © 2010 Emerald Group Publishing Limited. All rights reserved.
ISSN
1463-7154
DOI
10.1108/14637151011065928
Publisher site
See Article on Publisher Site

Abstract

Purpose – The paper aims to provide a comprehensive overview of business processes (BPs) literature by identifying and discussing key BP‐related research themes and suggesting directions for future research. Design/methodology/approach – Latent semantic analysis was used to analyze the abstracts of academic articles related to BP. Over 2,700 articles that use the term “business process (BP)” in their title, abstract or keywords were identified through electronic journals database EBSCOHost and examined. Findings – The results clearly indicate growing interest in BP research during the past 20 years. The key research themes can be classified into core and associated BP research. Core BP research deals with four cornerstones of BP change: BP design, information technology, BP implementation, and ongoing BP management. The associated BP research lies on the intersection of BP and other research areas such as total quality management, supply chain management, e‐commerce, etc. Research limitations/implications – There is a need to focus future research efforts on understanding the inter‐relationships among the four identified cornerstones of BP change. There is also a need for more inter‐disciplinary BP research and integration of BP‐related organizational practices. Originality/value – The review offers a cross‐disciplinary perspective on BP research. The proposed framework can be used to identify directions for future research and practice.

Journal

Business Process Management JournalEmerald Publishing

Published: Jul 27, 2010

Keywords: Business process re‐engineering; Manufacturing resource planning; Semantics

There are no references for this article.