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Improving the use of know-how in organizations by reconciling enablers and contributors

Improving the use of know-how in organizations by reconciling enablers and contributors This paper explores the impact of IT upon the use of know‐how within the organization. An attempt is made to determine whether measures to improve the interaction between IT systems and users can also improve the way that know‐how is used in the organization. In this context, the purpose of this paper is two‐fold: to present ideas that can be used to understand current development in specific organizations(1); and to outline measures for applying such ideas to other organizations in the future. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

Improving the use of know-how in organizations by reconciling enablers and contributors

Journal of Knowledge Management , Volume 8 (2): 16 – Apr 1, 2004

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References (13)

Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1367-3270
DOI
10.1108/13673270410529154
Publisher site
See Article on Publisher Site

Abstract

This paper explores the impact of IT upon the use of know‐how within the organization. An attempt is made to determine whether measures to improve the interaction between IT systems and users can also improve the way that know‐how is used in the organization. In this context, the purpose of this paper is two‐fold: to present ideas that can be used to understand current development in specific organizations(1); and to outline measures for applying such ideas to other organizations in the future.

Journal

Journal of Knowledge ManagementEmerald Publishing

Published: Apr 1, 2004

Keywords: Communication technologies; Knowledge management; Organizational effectiveness

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