Access the full text.
Sign up today, get DeepDyve free for 14 days.
S. Banerjee (2008)
Corporate Social Responsibility: The Good, the Bad and the UglyCritical Sociology, 34
A. Scherer, G. Palazzo (2007)
Toward a Political Conception of Corporate Responsibility - Business and Society Seen from a Habermasian PerspectiveNew Institutional Economics eJournal
A. Scherer, G. Palazzo, D. Seidl (2012)
Managing Legitimacy in Complex and Heterogeneous Environments: Sustainable Development in a Globalized WorldINTL: Social & Cultural Issues (Topic)
Jin Shin, Sang Kim (2006)
A Mathematical Theory of Communication
A. Carroll, K. Shabana (2010)
The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and PracticeCGN: Corporate Social Responsibility/Corporate Citizenship (Topic)
S. May (2011)
Organizational Communication and Corporate Social Responsibility
N. Luhmann
Organisation und Entscheidung
Andrew Blundell (2007)
Communication as Organizing: Empirical and Theoretical Explorations in the Dynamic of Text and ConversationCanadian journal of communication, 32
M. Kornberger, S. Clegg, Chris Carter (2006)
Rethinking the polyphonic organization: Managing as discursive practiceScandinavian Journal of Management, 22
A. Ellerup Nielsen, C. Thomsen
CSR communication in small and medium‐sized enterprises: a study of the attitudes and beliefs of middle managers
H. Maibom (2007)
Social SystemsPhilosophical Psychology, 20
M. Morsing (2006)
Corporate Social Responsibility as Strategic Auto-Communication: On the Role of External Stakeholders for Member IdentificationCorporate Social Responsibility (CSR) eJournal
L. Christensen, George Cheney (2011)
Interrogating the Communicative Dimensions of Corporate Social Responsibility
(2009)
Dislocation and stabilization: How to scale up from interactions to organization
R. Heath (1993)
A rhetorical approach to zones of meaning and organizational prerogativesPublic Relations Review, 19
P. Haack, Dennis Schoeneborn, C. Wickert (2012)
Talking the Talk, Moral Entrapment, Creeping Commitment? Exploring Narrative Dynamics in Corporate Responsibility StandardizationOrganization Studies, 33
Robert McPhee, Pamela Zaug (2008)
The communicative constitution of organizations: A framework for explanation
D. Lewis, D. Gower (1980)
What is Communication
W. Laufer (2003)
Social Accountability and Corporate GreenwashingJournal of Business Ethics, 43
A. Kjrgaard, M. Morsing, Davide Ravasi (2011)
Mediating Identity: A Study of Media Influence on Organizational Identity Construction in a Celebrity FirmO&M: Structures & Processes in Organizations eJournal
(1998)
Social responsibility and corporate web pages: Selfpresentation or agenda-setting?
M.E. Porter, M.R. Kramer
The link between competitive advantage and corporate social responsibility
Daniel Robichaud, Hélène Giroux, James Taylor (2004)
The Metaconversation: The Recursive Property of Language as a Key to OrganizingAcademy of Management Review, 29
L. Christensen, M. Morsing, Ole Thyssen (2009)
Polyphony of Corporate Social Responsibility: Deconstructing Transparency and Accountability and Opening for Identity or Hypocrisy
John Meyer, Brian Rowan (1977)
Institutionalized Organizations: Formal Structure as Myth and CeremonyAmerican Journal of Sociology, 83
Netzwerke Datenkommunikation (2011)
Communication Theory as a Field
G. Birth, L. Illia, F. Lurati, A. Zamparini
Communicating CSR: practices among Switzerland's top 300 companies
Øivind Hagen (2008)
Seduced by their Proactive Image? On Using Auto Communication to Enhance CSRCorporate Reputation Review, 11
Approaches in research on the communicative constitution of organizations
James Taylor, François Cooren (1997)
What makes communication ‘organizational’?: How the many voices of a collectivity become the one voice of an organizationJournal of Pragmatics, 27
I. Maignan, O. Ferrell (2004)
Corporate social responsibility and marketing: An integrative frameworkJournal of the Academy of Marketing Science, 32
L.L. Putnam, N. Phillips, P. Chapman
Metaphors of communication and organizations
Shuili Du, C. Bhattacharya (2010)
Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR CommunicationIO: Firm Structure
K.E. Weick
Sensemaking in Organizations
Steffen Blaschke, Dennis Schoeneborn, D. Seidl (2012)
Organizations as Networks of Communication Episodes: Turning the Network Perspective Inside OutOrganization Studies, 33
Michael Humphreys, Andrew Brown (2008)
An Analysis of Corporate Social Responsibility at Credit Line: A Narrative ApproachJournal of Business Ethics, 80
F. Schultz, S. Wehmeier (2010)
Institutionalization of corporate social responsibility within corporate communicationsCorporate Communications: An International Journal, 15
François Cooren (2012)
Communication Theory at the Center: Ventriloquism and the Communicative Constitution of RealityJournal of Communication, 62
T. Johansen, Anne Nielsen (2011)
Strategic stakeholder dialogues: a discursive perspective on relationship buildingCorporate Communications: An International Journal, 16
D. Seidl, K.H. Becker
Niklas Luhmann and Organization Studies
Colin Brown (1991)
The Organization of Hypocrisy: Talk, Decisions and Actions in OrganizationsJournal of the Operational Research Society, 42
Lars Christensen, J. Cornelissen (2011)
Bridging Corporate and Organizational Communication: Review, Development and a Look to the FutureManagement Communication Quarterly, 25
Øyvind Ihlen, J. Bartlett, S. May (2011)
The Handbook of Communication and Corporate Social Responsibility
D. Carstens, Gary Richardson, Ronald Smith (2013)
POWER AND POLITICS
George Cheney, L. Christensen (2001)
Organizational Identity: Linkages Between Internal and External Communication
Urša Golob, J. Bartlett (2007)
Communicating about corporate social responsibility: A comparative study of CSR reporting in Australia and SloveniaPublic Relations Review, 33
Ralph Tench (2010)
The Debate over Corporate Social ResponsibilityJournal of Communication Management, 14
James Taylor, E. Every (1999)
The Emergent Organization : Communication As Its Site and Surface
Timothy Kuhn (2008)
A Communicative Theory of the Firm: Developing an Alternative Perspective on Intra-organizational Power and Stakeholder RelationshipsOrganization Studies, 29
(2009)
Constitutional amendments: ‘Materializing’ organizational communication
L. Christensen, R. Langer (2009)
Public Relations and the Strategic Use of Transparency: Consistency, Hypocrisy, and Corporate Change
J. Battilana, Silvia Dorado (2010)
BUILDING SUSTAINABLE HYBRID ORGANIZATIONS: THE CASE OF COMMERCIAL MICROFINANCE ORGANIZATIONSAcademy of Management Journal, 53
J.L. Austin
How to Do Things with Words
U. Golob, K. Podnar
Corporate social responsibility communication and dialogue
M. Humphreys, A.D. Brown
An analysis of corporate social responsibility at credit line: a narrative approach
George Cheney, Jill McMillan (1990)
Organizational rhetoric and the practice of criticismJournal of Applied Communication Research, 18
F. Schultz, S. Wehmeier
Institutionalization of corporate social responsibility within corporate communications: combining institutional, sensemaking and communication perspectives
Michael Humphreys, Andrew Brown (2002)
Narratives of Organizational Identity and Identification: A Case Study of Hegemony and ResistanceOrganization Studies, 23
A. Kjærgaard, M. Morsing
A case study of how social media guidelines are used to discipline employee behavior
Matthew Koschmann, Timothy Kuhn, Michael Pfarrer (2012)
A Communicative Framework of Value in Cross-Sector PartnershipsAcademy of Management Review, 37
Peter Monge, N. Contractor (2003)
Theories of Communication Networks
Anne Nielsen, Christa Thomsen (2009)
CSR communication in small and medium‐sized enterprisesCorporate Communications: An International Journal, 14
(2008)
A discursive perspective on legitimation strategies in MNCs
P. Capriotti, Á. Moreno (2007)
Corporate citizenship and public relations: The importance and interactivity of social responsibility issues on corporate websitesPublic Relations Review, 33
Kathleen Krone, L. Harter (2007)
Forum IntroductionManagement Communication Quarterly, 21
François Cooren (2004)
Textual Agency: How Texts Do Things in Organizational SettingsOrganization, 11
K. Podnar (2008)
Guest Editorial: Communicating Corporate Social ResponsibilityJournal of Marketing Communications, 14
J. Searle (1969)
Speech Acts: An Essay in the Philosophy of Language
T. Hernes, T. Bakken (2003)
Implications of Self-Reference: Niklas Luhmann’s Autopoiesis and Organization TheoryOrganization Studies, 24
Linda Putnam, A. Nicotera (2009)
Building Theories of Organization : The Constitutive Role of Communication
P. Capriotti (2011)
Communicating Corporate Social Responsibility through the Internet and Social Media
C. Bhattacharya, Sankar Sen, Daniel Korschun (2008)
Using Corporate Social Responsibility to Win the War for TalentERN: Other Organizations & Markets: Policies & Processes (Topic)
Donald Lange, Nathan Washburn (2012)
Understanding Attributions of Corporate Social IrresponsibilityAcademy of Management Review, 37
R. Caruana, A. Crane (2008)
Constructing Consumer Responsibility: Exploring the Role of Corporate CommunicationsOrganization Studies, 29
J. Cornelissen (2012)
Sensemaking Under Pressure: The Influence of Professional Roles and Social Accountability on the Creation of SenseOrgan. Sci., 23
K. Basu, G. Palazzo (2008)
Corporate Social Responsibility: A Process Model of SensemakingSRPN: Other CSR & Management Practice (Topic)
D. Kellner (2006)
Critical Theory
(1984)
Managerial communication in terms of the conduit metaphor
G. Palazzo, A. Scherer (2006)
Corporate Legitimacy as Deliberation: A Communicative FrameworkJournal of Business Ethics, 66
J. Bartlett, S. Tywoniak, C. Hatcher (2007)
Public Relations Professional Practice And The Institutionalisation of CSRJournal of Communication Management, 11
Annemette Kjærgaard, M. Morsing (2011)
The Disciplining of Social Media Guidelines: A Case Study of How Social Media Guidelines are Used to Discipline Employee Behavior
François Cooren, James Taylor, E. Every (2013)
The Organizational World as a Plenum of Agencies
François Cooren, Timothy Kuhn, J. Cornelissen, Timothy Clark (2011)
Communication, Organizing and Organization: An Overview and Introduction to the Special IssueOrganization Studies, 32
(2005)
Corporate citizenship : Towards an extended conceptualization ”
Switzerland's top 300 companies
Armin Nassehi (2005)
Organizations as Decision Machines: Niklas Luhmann's Theory of Organized Social SystemsThe Sociological Review, 53
M. Morsing, M. Schultz (2006)
Corporate Social Responsibility Communication: Stakeholder Information, Response and Involvement StrategiesWiley-Blackwell: Business Ethics: A European Review
Purpose – Extant research on corporate social responsibility (CSR) communication primarily relies on a transmission model of communication that treats organizations and communication as distinct phenomena. This approach has been criticized for neglecting the formative role of communication in the emergence of organizations. This paper seeks to propose to reconceptualize CSR communication by drawing on the “communication constitutes organizations” (CCO) perspective. Design/methodology/approach – This is a conceptual paper that explores the implications of switching from an instrumental to a constitutive notion of communication. Findings – The study brings forth four main findings: from the CCO view, organizations are constituted by several, partly dissonant, and potentially contradictory communicative practices. From that viewpoint, the potential impact of CSR communication becomes a matter of connectivity of CSR to other practices of organizational communication. Communication practices that concern CSR should not be generally dismissed as mere “greenwashing” – given that some forms of talk can be action. Consequently, there is a need to investigate which specific speech acts create accountability and commitment in the context of CSR. The CCO view shows that CSR communication potentially extends the boundary of the organization through the involvement of third parties. Thus, it is fruitful to study CSR communication as a set of practices that aims at boundary maintenance and extension. Organizations are stabilized by various non‐human entities that “act” on their behalf. Accordingly, CSR communication should also take into account non‐human agency and responsibility. Originality/value – This paper links the literature on CSR communication to broader debates in organizational communication studies and, in particular, to the CCO perspective. By applying the CCO view, it reconceptualizes CSR communication as a complex process of meaning negotiation.
Corporate Communications An International Journal – Emerald Publishing
Published: Apr 24, 2013
Keywords: Corporate social responsibility; CSR communication; Corporate communications; Communication constitutes organizations; Polyphony; Social responsibility
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.