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A model of student involvement in the quality assurance system at institutional level

A model of student involvement in the quality assurance system at institutional level Purpose – This paper aims to create a theoretical model of student involvement in the institutional quality assurance process at their universities. Design/methodology/approach – The model suggested in this paper was created and developed from a critical examination of relevant literature on stakeholder involvement in decision making and quality assurance processes, regarding different disciplines. Findings – This paper presents a theoretical model of student involvement in the institutional quality assurance with its diminutions, categories and 20 rungs of student activities. It suggests a definition of student involvement term, regarding participating in the quality assurance process at higher education institutions. The importance of involving students in quality assurance procedures has been discussed. The paper provides some international experiences about student involvement in institutional QAP depending on the categories of student involvement activities that were suggested in the theoretical model. Originality/value – The paper reveals a comprehensive model of student involvement that allows a full understanding of the extent and nature of the activities which higher education students undertake when they involve themselves in the quality assurance process at their institution. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Quality Assurance in Education Emerald Publishing

A model of student involvement in the quality assurance system at institutional level

Quality Assurance in Education , Volume 21 (2): 37 – Apr 19, 2013

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References (104)

Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
0968-4883
DOI
10.1108/09684881311310692
Publisher site
See Article on Publisher Site

Abstract

Purpose – This paper aims to create a theoretical model of student involvement in the institutional quality assurance process at their universities. Design/methodology/approach – The model suggested in this paper was created and developed from a critical examination of relevant literature on stakeholder involvement in decision making and quality assurance processes, regarding different disciplines. Findings – This paper presents a theoretical model of student involvement in the institutional quality assurance with its diminutions, categories and 20 rungs of student activities. It suggests a definition of student involvement term, regarding participating in the quality assurance process at higher education institutions. The importance of involving students in quality assurance procedures has been discussed. The paper provides some international experiences about student involvement in institutional QAP depending on the categories of student involvement activities that were suggested in the theoretical model. Originality/value – The paper reveals a comprehensive model of student involvement that allows a full understanding of the extent and nature of the activities which higher education students undertake when they involve themselves in the quality assurance process at their institution.

Journal

Quality Assurance in EducationEmerald Publishing

Published: Apr 19, 2013

Keywords: Quality assurance; Student involvement; Model; Higher education institutions; Service quality assurance; Students

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