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J.S. Oakland
Total Quality Management
R. Tannenbaum, W.H. Schmidt
How to choose a leadership pattern
D.A. Kolb, I.M. Rubin, J.M. Mclntyre
Organizational Psychology
B. Thomas (1992)
Total Quality Training: The Quality Culture and Quality Trainer
B. Dale (1991)
Starting on the road to successThe Tqm Magazine, 3
K. Lewin (1951)
Field theory in social science
B. Durr
Electronic manufacturer’s degrees of excellence – Motorola’s University
R.D. Palmer, R. Edinboro
Implementing TQM
N. Logothetis (1992)
Managing for total quality : from Deming to Taguchi and SPC
Seeks to examine the important role commitment plays in implementing TQM and the interrelationship between that commitment and the role of training. In particular, considers the necessity of maintaining the energy and drive for quality within the system. Develops a model which is analogous to the energy within a chemical process. The existing status quo is altered through the influence of commitment to training, communications, systems, and teams. These affect the organizational culture which then reinforces further changes and developments.
Training for Quality – Emerald Publishing
Published: Jun 1, 1995
Keywords: Commitment; Corporate culture; TQM; Training
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