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Empowerment breeds contentment at Happy Computers Employees encouraged to trust their own judgment

Empowerment breeds contentment at Happy Computers Employees encouraged to trust their own judgment Purpose – In the first of two articles, describes the unusual HR practices that have brought success to UK computer‐training company Happy Computers. Design/methodology/approach – Explains how the company has a no‐blame culture, trusting its people and giving them genuine freedom to do things the way they think is best, while providing a clear framework in which to operate. Findings – Highlights the importance of experimentation to learning and innovation, and of giving people the information they need to take responsibility. Practical implications – Outlines a refreshing approach to human‐resource management that many larger companies could learn from. Originality/value – Advances the view that a degree is rarely a key requirement in any job outside of universities. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Human Resource Management International Digest Emerald Publishing

Empowerment breeds contentment at Happy Computers Employees encouraged to trust their own judgment

Human Resource Management International Digest , Volume 16 (5): 3 – Jul 18, 2008

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
0967-0734
DOI
10.1108/09670730810888438
Publisher site
See Article on Publisher Site

Abstract

Purpose – In the first of two articles, describes the unusual HR practices that have brought success to UK computer‐training company Happy Computers. Design/methodology/approach – Explains how the company has a no‐blame culture, trusting its people and giving them genuine freedom to do things the way they think is best, while providing a clear framework in which to operate. Findings – Highlights the importance of experimentation to learning and innovation, and of giving people the information they need to take responsibility. Practical implications – Outlines a refreshing approach to human‐resource management that many larger companies could learn from. Originality/value – Advances the view that a degree is rarely a key requirement in any job outside of universities.

Journal

Human Resource Management International DigestEmerald Publishing

Published: Jul 18, 2008

Keywords: Empowerment; Employee attitudes; Leadership; Recruitment; Degrees; Innovation

There are no references for this article.