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Gadfly of the high‐tech workplace
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2001 MCB UP Ltd. All rights reserved.
- ISSN
- 0957-6061
- DOI
- 10.1108/09576060110384316
- Publisher site
- See Article on Publisher Site
Abstract
Investigates the role of management processes versus individual aptitudes in today’s corporate US technological research and development (R&D) function. The research reported in this paper assesses the application of TQM in R&D by focusing on historical issues, recent business trends and the backgrounds, experience and attitudes of technical personnel. The methodology is twofold, incorporating a literature review and case study. The outcome of the research is considered in the context of the implementation of TQM within an R&D facility.
Journal
Integrated Manufacturing Systems – Emerald Publishing
Published: Apr 1, 2001
Keywords: TQM; R&D; Engineers; Scientists