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Satisfaction: A Behavioral Perspective on the Consumer20101Richard L. Oliver. Satisfaction: A Behavioral Perspective on the Consumer. Armonk, NY: M.E. Sharpe 2010. , ISBN: 978‐0‐7656‐1770‐5 2nd ed.

Satisfaction: A Behavioral Perspective on the Consumer20101Richard L. Oliver. Satisfaction: A... http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Service Management CrossRef

Satisfaction: A Behavioral Perspective on the Consumer20101Richard L. Oliver. Satisfaction: A Behavioral Perspective on the Consumer. Armonk, NY: M.E. Sharpe 2010. , ISBN: 978‐0‐7656‐1770‐5 2nd ed.

Journal of Service Management , Volume 21 (4): 549-551 – Aug 10, 2010

Satisfaction: A Behavioral Perspective on the Consumer20101Richard L. Oliver. Satisfaction: A Behavioral Perspective on the Consumer. Armonk, NY: M.E. Sharpe 2010. , ISBN: 978‐0‐7656‐1770‐5 2nd ed.

Journal of Service Management , Volume 21 (4): 549-551 – Aug 10, 2010

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Publisher
CrossRef
ISSN
1757-5818
DOI
10.1108/09564231011066132
Publisher site
See Article on Publisher Site

Abstract

Journal

Journal of Service ManagementCrossRef

Published: Aug 10, 2010

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