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E‐service: 24 Ways to Keep Your Customers – When the Competition Is Just a Click Away

E‐service: 24 Ways to Keep Your Customers – When the Competition Is Just a Click Away http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Service Industry Management Unpaywall

E‐service: 24 Ways to Keep Your Customers – When the Competition Is Just a Click Away

International Journal of Service Industry ManagementJul 1, 2004

E‐service: 24 Ways to Keep Your Customers – When the Competition Is Just a Click Away

International Journal of Service Industry ManagementJul 1, 2004

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Publisher
Unpaywall
ISSN
0956-4233
DOI
10.1108/09564230410540962
Publisher site
See Article on Publisher Site

Abstract

Journal

International Journal of Service Industry ManagementUnpaywall

Published: Jul 1, 2004

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