E‐service: 24 Ways to Keep Your Customers – When the Competition Is Just a Click Away
E‐service: 24 Ways to Keep Your Customers – When the Competition Is Just a Click Away
2004-07-01 00:00:00
http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.pngInternational Journal of Service Industry ManagementUnpaywallhttp://www.deepdyve.com/lp/unpaywall/e-service-24-ways-to-keep-your-customers-when-the-competition-is-just-kyotSyvBA8
E‐service: 24 Ways to Keep Your Customers – When the Competition Is Just a Click Away
International Journal of Service Industry Management
– Jul 1, 2004
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