Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Quality Health Care Identifying and Meeting Customer Needs

Quality Health Care Identifying and Meeting Customer Needs Highlights the importance of responding to the individual needs of patients, from a personal and general viewpoint. The reforms to health care organization have provided one mechanism for reconciling both patients and the communitys need for quality services, but not necessarily the individual. Within a hospital, a philosophy centred on individual patient needs patient focused care provides a way of making explicit quality choices for the individual as well as the community served. While patient focused care is open to many interpretations, argues that in quality terms it is an important milestone as is the first quality approach which makes explicit reference to the patient. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Health Care Quality Assurance Emerald Publishing

Quality Health Care Identifying and Meeting Customer Needs

Download PDF
4 pages

Loading next page...
 
/lp/emerald-publishing/quality-health-care-identifying-and-meeting-customer-needs-qCRdRf8yOt

References (2)

Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
0952-6862
DOI
10.1108/09526869310048883
pmid
10132783
Publisher site
See Article on Publisher Site

Abstract

Highlights the importance of responding to the individual needs of patients, from a personal and general viewpoint. The reforms to health care organization have provided one mechanism for reconciling both patients and the communitys need for quality services, but not necessarily the individual. Within a hospital, a philosophy centred on individual patient needs patient focused care provides a way of making explicit quality choices for the individual as well as the community served. While patient focused care is open to many interpretations, argues that in quality terms it is an important milestone as is the first quality approach which makes explicit reference to the patient.

Journal

International Journal of Health Care Quality Assurance – Emerald Publishing

Published: Jun 1, 1993

There are no references for this article.