Access the full text.
Sign up today, get DeepDyve free for 14 days.
L. Prusak (2001)
Where did knowledge management come from?IBM Syst. J., 40
Lotus
ExpertLink overview
American Productivity and Quality Center
Expertise Locator Systems: Finding the Answers
(2002)
Firms capture staff knowledge
Xerox
Eureka!
(1999)
Technical paper: forecasting departures in the executive community 1998-2007
(2002)
Complex Acts of Knowing: Paradox and Descriptive Self-awareness
S. Serson
The demographics of PS executives and EX feeder groups
A. Linden, R. Ball, W. Arevolo, K. Haley
Gartner's survey on managing information
(2002)
“ Gartner ’ s survey on managing information ” , Research note COM - 15 - 0871 , Gartner Research , Stamford , CT . Lotus ( 2001 a ) , “ ExpertLink overview ”
(2001)
The demographics of PS executives and EX feeder groups”, paper presented to the CCMD Board of Governors, Ottawa
Jra Santos, A. Santos, Santos-Mallet, Jra Pinto, Jra Santos, J. Santos, J. Ramalho‐Santos (1999)
Cronbach's alpha: a tool for assessing the reliability of scales
(1989)
Information Anxiety, Doubleday, New York, NY
(2001)
The knowledge capital management journey at Dow”, in How Leading Companies Realize Value from their Intellectual Assets
M. Bradley (2000)
Working Knowledge: How Organizations Manage What They KnowNew Library World, 101
(1996)
Buckman Labs is nothing but net
M. Earl (2001)
Knowledge Management Strategies: Toward a TaxonomyJournal of Management Information Systems, 18
B. Horak (2001)
Dealing with human factors and managing change in knowledge management: a phased approach.Topics in health information management, 21 3
I. Nonaka, H. Takeuchi (1995)
The Knowledge-Creating Company: How
John Girard (2004)
Toward an understanding of enterprise dementia : an empirical examination of information anxiety amongst public service middle managers
Xerox
What we know
(2001)
Information not yet at your fingertips? Here’s why
Xerox
Ten domains of knowledge
Tom Wilson (2001)
Information overload: implications for healthcare servicesHealth Informatics Journal, 7
KPMG
Knowledge management research report 2000
S. Siegel
Annual Report on Civilian Employees at DND/2000‐2001
A.M. Webber
What's so new about the new economy?
A. Webber (1993)
What''s so new about the new economy? Harvard Business Review, Jan-Feb 1993
Public Service Commission
Executive Succession Reconsidered: Planning for Public Service Renewal
(1995)
The knowledge-creating company : how Japanese companies create the dynamics of innovation
M. Johne
What do we know?
I. Nonaka
The knowledge‐creating company
R. Hanka, K. Fuka (2000)
Information overload and "just-in-time" knowledgeElectron. Libr., 18
Lotus
Novartis consumer health
(2001)
Annual Report on Civilian Employees at DND/2000-2001, Her Majesty the Queen in Right of Canada, Ottawa
R. Wurman (1989)
Information Anxiety 2
Purpose – The aim of this paper is to report the finding of an exploratory research project that considered how public service organizations may conquer the debilitating effects of enterprise dementia. Design/methodology/approach – Building on the seminal research of Michael Earl, this project sought to solicit the view from the front, which in this case are the middle managers of the Canadian public service. Specifically, the aim was to determine which of Earl's schools of knowledge would be most appropriate in curbing the organizational memory loss and taming the information anxiety that are common place today. Findings – The sample of public service middle managers overwhelmingly opted for a single strategy. The organizational school surfaced as the strategy most likely to fit respondents' perceived needs. Through collaboration, Earl's organizational school focuses on maximizing the use of social networks with a view to knowledge sharing. Practical implications – This paper provides a compendium of knowledge strategies that may be useful for public service executives. Originality/value – This the first project to consider how Earl's taxonomy of knowledge strategies may be implemented in a Canadian public service environment.
International Journal of Public Sector Management – Emerald Publishing
Published: Oct 1, 2005
Keywords: Middle managers; Public sector organizations; Knowledge management; Canada
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.