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Recording knowledge‐related activities in practice Methodological bases and a method of knowledge auditing

Recording knowledge‐related activities in practice Methodological bases and a method of knowledge... Purpose – The paper seeks to offer a generalized methodology for knowledge auditing. The context of information and knowledge perspectives is established and knowledge auditing is located in an evolving context of information research and practice. Design/methodology/approach – A 15‐element inventory is developed which takes its design from business strategy and process and links it to the generalized cycle of information and communication activity. Findings – The elements are systematically reviewed in terms of a general aspect, a typical interpretation and a threshold to indicate the type of practical application and data representation associated with each element. Practical implications – The model is widely adaptable to different settings as a tool for business enterprises, organizations in different sectors and for use in communities of practice and learning/knowledge settings. Originality/value – This is an area of application where a more standard framework approach to information and knowledge auditing would be beneficial. The structure provides a working basis for further development. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Aslib Proceedings: New Information Perspectives Emerald Publishing

Recording knowledge‐related activities in practice Methodological bases and a method of knowledge auditing

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References (21)

Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
0001-253X
DOI
10.1108/00012530810924285
Publisher site
See Article on Publisher Site

Abstract

Purpose – The paper seeks to offer a generalized methodology for knowledge auditing. The context of information and knowledge perspectives is established and knowledge auditing is located in an evolving context of information research and practice. Design/methodology/approach – A 15‐element inventory is developed which takes its design from business strategy and process and links it to the generalized cycle of information and communication activity. Findings – The elements are systematically reviewed in terms of a general aspect, a typical interpretation and a threshold to indicate the type of practical application and data representation associated with each element. Practical implications – The model is widely adaptable to different settings as a tool for business enterprises, organizations in different sectors and for use in communities of practice and learning/knowledge settings. Originality/value – This is an area of application where a more standard framework approach to information and knowledge auditing would be beneficial. The structure provides a working basis for further development.

Journal

Aslib Proceedings: New Information PerspectivesEmerald Publishing

Published: Nov 14, 2008

Keywords: Information audit; Knowledge management; Information organizations; Document delivery; Customer satisfaction; Communication technologies

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