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Association of Unsolicited Patient Observations With the Quality of a Surgeon’s Care

Association of Unsolicited Patient Observations With the Quality of a Surgeon’s Care Research Original Investigation Identifying Surgeons With Increased Risk for Postoperative Complications Invited Commentary Association of Unsolicited Patient Observations With the Quality of a Surgeon’s Care Allen Kachalia, MD, JD; Michelle M. Mello, JD, PhD; David M. Studdert, LLB, ScD Dr Gregory House and Dr Peter Benton, of the popular televi- as poor training, that also affects their performance on a range sion dramas House and ER, respectively, are gruff and some- of quality measures. If so, then even though the associations times arrogant and misanthropic characters. Part of what at- observed between selected measures are strong, remediating tracts viewers to these characters is the intriguing divide one factor will not affect the others unless the underlying prob- between their poor interpersonal skills and their technical bril- lem is addressed. In sum, despite the researchers’ impressive liance and superb patient outcomes. A degree of divergence adjustments for potential confounders, some important ones between subjective and objective measures of physician qual- may remain in play. 1,2 ity has long been recognized. However, recent studies have Issues of causality aside, the association the study iden- refocused attention on the potential associations between pa- tifies between unsolicited patient observations and surgical 3,4 tient http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png JAMA Surgery American Medical Association

Association of Unsolicited Patient Observations With the Quality of a Surgeon’s Care

Association of Unsolicited Patient Observations With the Quality of a Surgeon’s Care

Abstract

Research Original Investigation Identifying Surgeons With Increased Risk for Postoperative Complications Invited Commentary Association of Unsolicited Patient Observations With the Quality of a Surgeon’s Care Allen Kachalia, MD, JD; Michelle M. Mello, JD, PhD; David M. Studdert, LLB, ScD Dr Gregory House and Dr Peter Benton, of the popular televi- as poor training, that also affects their performance on a range sion dramas House and ER, respectively, are gruff and some- of quality...
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References (8)

Publisher
American Medical Association
Copyright
Copyright 2017 American Medical Association. All Rights Reserved.
ISSN
2168-6254
eISSN
2168-6262
DOI
10.1001/jamasurg.2016.5705
Publisher site
See Article on Publisher Site

Abstract

Research Original Investigation Identifying Surgeons With Increased Risk for Postoperative Complications Invited Commentary Association of Unsolicited Patient Observations With the Quality of a Surgeon’s Care Allen Kachalia, MD, JD; Michelle M. Mello, JD, PhD; David M. Studdert, LLB, ScD Dr Gregory House and Dr Peter Benton, of the popular televi- as poor training, that also affects their performance on a range sion dramas House and ER, respectively, are gruff and some- of quality measures. If so, then even though the associations times arrogant and misanthropic characters. Part of what at- observed between selected measures are strong, remediating tracts viewers to these characters is the intriguing divide one factor will not affect the others unless the underlying prob- between their poor interpersonal skills and their technical bril- lem is addressed. In sum, despite the researchers’ impressive liance and superb patient outcomes. A degree of divergence adjustments for potential confounders, some important ones between subjective and objective measures of physician qual- may remain in play. 1,2 ity has long been recognized. However, recent studies have Issues of causality aside, the association the study iden- refocused attention on the potential associations between pa- tifies between unsolicited patient observations and surgical 3,4 tient

Journal

JAMA SurgeryAmerican Medical Association

Published: Jun 15, 2017

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