This Week in JAMA
Abstract
Patient Complaints and Malpractice Risk Previous research suggests that patient dissatisfaction with care is associated with malpractice risk. Hickson and colleaguesArticle report that risk management experiences of physicians in a large multispecialty medical group were significantly related to their total numbers of unsolicited patient complaints recorded by the patient affairs office at their medical center, even after adjustment for clinical activity. In an editorial, Sage discusses the...