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ORIGINAL INVESTIGATION HEALTH CARE REFORM Disclosure of Hospital Adverse Events and Its Association With Patients’ Ratings of the Quality of Care Lenny Lo´pez, MD, MDiv, MPH; Joel S. Weissman, PhD; Eric C. Schneider, MD; Saul N. Weingart, MD, PhD; Amy P. Cohen, BA; Arnold M. Epstein, MD, MA Background: Little is known about how the character- vey (OR, 0.49; 95% CI, 0.31-0.78). Higher-quality rat- istics of adverse events (AEs) affect the likelihood of dis- ings were associated with disclosure (OR, 2.04; 95% CI, closure or how the disclosure of an AE relates to pa- 1.39-2.99) of preventable and nonpreventable events and tients’ perception of quality of care. with patients who felt that they were able to protect them- selves from AEs (OR, 1.98; 95% CI, 1.21-3.24). Lower- Methods: The study included a random sample of medi- quality ratings were associated with events that were pre- cal and surgical acute care adult patients in Massachu- ventable (OR, 0.55; 95% CI, 0.40-0.76), with events that setts hospitals between April 1 and October 1, 2003. The caused increased discomfort (OR, 0.62; 95% CI, 0.46- unit of analysis was the AE, and multivariable regres- 0.86), or with events that still adversely affected the
JAMA Internal Medicine – American Medical Association
Published: Nov 9, 2009
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