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The sociology of work has continued to interest itself in behavior which appears to depart from what might be expected. Recognizing the difficulties involved in the use of the older term "informal behavior," the paper examines two concepts which have been developed in order to analyze these...
The social services, especially today, are intent on providing ghetto dwellers with adequate care. But this mission cannot be accomplished unless service workers are willing to enter ghetto areas and to incur risks to their physical safety. This paper describes some of the sociopsychological and...
This is a descriptive study of the effects of externally demanded changes on the compliance structures of a mental health service organization. Compliance is approached as a reciprocal structure consisting of the exercise of power and the orientation of subordinated actors to that power. The...
A study of vocational guidance in a federal German agency shows discrepancies between performance and the formally legislated job description. It is contended that welfare bureaucrats reduce formally stated role schemes in order to cope. The relational, normative, and functional aspects of...
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