Select All | Select None
You can now keep track of new articles from The TQM Magazine on your personalized homepage!
Successful implementation of total quality management depends heavily on changes in employee attitudes and activities. But what is the impact of these changes on the employee, especially on employee turnover intentions? Describes empirical testing of several hypotheses which compare employee...
Offers a case study describing how the Fossil and Hydro Power (F&HP) Organization of the Tennessee Valley Authority ‐ a finalist for the 1995 Presidential Award for Quality ‐ has taken information from feedback reports and other sources, and developed a strategy for implementing areas of...
Presents a structured and radically new approach to SPC. Applied to measure any process within an organization. A hierarchy of charts creates ownership of the process, which ultimately measures success against “World‐class” standards. Adopted successfully by teams, vastly reduces the time...
Examines a modern approach to competitiveness and describes current phenomena which have altered the principles which underlie competitive success. Discusses the meaning and implications of several key competitive principles including market‐driven strategies, time‐based competition, global...
Presents the positive side of conformance principles and reveals opportunities for continuous improvements in quality through achieving a balance between management control and employee empowerment. Describes the implementation of a structured framework ‐ the conformance cycle ‐ through which...
States that Japanese factories and service organizations are well known for their cleanliness and orderliness. Suggests that this results from their ability to instil a sense of responsibility and discipline into their workers, particularly at plant level. Describes the Japanese 5‐S practice,...
Highlights the increasing pressure research managers are feeling to improve quality and reduce costs of R&D and points out that some funding agencies are looking for quality standards to impose on laboratories to help guarantee data quality. Details the difficulties the US national laboratories...
Examines the importance of the quality issue to the future success of the Northern Ireland Tourism Product. Commences with an exposition of the main principles of quality management and goes on to review the development of various representative bodies and their respective functions in relation...
Reports on the address given by US Vice‐President Al Gore to public sector quality practitioners at the 1995 National Conference on Federal Quality held in Washington, DC, USA. Compares this occasion with a conference held 23 years ago for engineers in the US private sector. Contrasts and...
results per page
Save this article to read later. You can see your Read Later on your DeepDyve homepage.
To save an article, log in first, or sign up for a DeepDyve account if you don't already have one.
Sign Up Log In
To subscribe to email alerts, please log in first, or sign up for a DeepDyve account if you don't already have one.
Read and print from thousands of top scholarly journals.
Sign up with Facebook
Sign up with Google
Already have an account? Log in
To get new article updates from a journal on your personalized homepage, please log in first, or sign up for a DeepDyve account if you don't already have one.