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The 47th Congress attempted to answer the following key questions What exactly does quality mean in tourism How can general andor total quality be produced and marketed How important is it to include the customer tourist in the process that leads to the provision of tourism services In what way...
Russia is worldwide one of the most important growing incoming and outgoing markets. The country is actually still in a transition stage between central planned economy and market economy. Considerations on quality didn't play a major role in the socialist enterprise, therefore is a lack of...
This article raises the following question is tourism as a leisure time activity entering a period of stagnation Research carried out in urban Montreal indicates that the increasing division of society into two classes has an effect on people's behaviour as tourists. Whatever one might believe...
The stronger competition and the necessity of innovating the offer ask for a strategic management of the human resources of a tourism organisation. This kind of management has to take care of the overall development and the constraints in the field of tourism and the situation of the vocational...
Fragestellungen. Der 47. AIESTKongress hat sich bemht, folgenden Grundsatzfragen nachzugehen
Questions traiter. Le 47e congrs de l'AIEST s'est engag analyser les questions de fond suivantes
'hospitalit, c'estdire les rapports perus comme agrables par le client ainsi que l'atmosphre l'environnant, est un lment indispensable l'ensemble du produit touristique pour la satisfaction dfinitive du client. Pour atteindre cette dernire, les exigences et esprances du client doivent tre poses...
This article analyses the current tourism education system in Hungary as a key factor of quality improvement. The case of the Veszprem University is present. It is proposed to build up a competitive education system in tourism for this important tourism country.
This paper provides an overview of the visiting friends and relatives category in international tourism researchover the last decade. It was delivered as a keynote paper at the international conference, VFR Tourism Issues and implications held at the Victoria University of Technology, Melbourne,...
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