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Action research in an organizational setting draws researchers and the employees involved into a joint process aimed at meeting both research and intervention objectives. The active collaboration of participants has major implications for researcher roles, and the manner in which these role...
Reflective thinking is an active, conscious mode of cognition that plays an important role in problem solving and in learning. However, most people tend to resist switching from an automatic to a conscious, reflective mode of thinking under conditions of ambiguity and threat. Chris Argyris and...
An experiment was conducted to test the effects of interpersonal group process feedback on interpersonal behaviors and task performance in task groups. The form of process feedback was based on research findings about characteristics of task feedback that lead to effective goal setting. The...
This study examines influences of the gender of participants and of small group leaders on the affective reactions of experienced managers attending a 1-week residential training program on leadership. A sample of 404 upper-level managers from the private and public sectors participated in eight...
This article proposes a new theoretical approach to quality circles (QCs) and reports the results of a cross-organizational test of that theory. Improved attendance and retention were predicted as a result of the boundary-tightening effect of quality circles on employee work units. Study...
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