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Purpose – This paper aims to assist and offer workarounds for dysfunctional situations in library development situations. Design/methodology/approach – Uses practical solutions gained from experience to avoid or deal with dysfunctional situations. Findings – Development, by its very nature,...
Purpose – This paper sets out to provide an overview of the current state of library services to the poor, and to suggest how it can be improved. Design/methodology/approach – Uses examples to illustrate the gulf between how public libraries often address services to poor patrons, and the...
Purpose – A model collaborative approach among three distinct library systems with common goals and missions but unique delivery systems. The primary goal was to improve the out of school environment in libraries and develop best practices in supporting youth during these hours. This paper...
Purpose – This paper seeks to see how libraries measure up to futurists' predictions of libraries of the future. Design/methodology/approach – Compares the ten points in futurist Thomas Frey's paper, “The future of libraries” with the reality of current library services. Findings – By...
Purpose – This paper aims to provide a business plan for libraries to offer profitable passport services to patrons. Design/methodology/approach – Gives an overview of demographic, financial, and management profiles of California libraries that offer passport services. Presents a plan for...
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