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Discusses the link between organizational context and the nature of effective teamwork. Using a variety of examples from the police force, highlights the importance of the explicit authority structure in terms of providing clear leadership and accountability. Other types of organizations are...
Examines training programs within several companies worldwide. Proposes that more than ever today companies should be working toward improving quality, owing to changes in market conditions. Presents a seven‐step process toward problem solving with the company. Concludes that, to maintain...
Posits that quality performance requires a team effort and that success depends mostly on an individual′s ability to manage people as well as materials. Presents the Margerison‐McCann Team Performance Index (TPI) as a means to measure this. Concludes that the key to using the TPI is in...
Examines the “art” of conflict resolution in terms of its implications for team building and group dynamics. Discusses team building in terms of consolidating and creating group solidarity. Argues that avoidance is, in some instances, an active form of conflict resolution. States that teams...
Investigates a census problem‐solving model developed, by the author, to provide team members in an organization with a people‐centered vision. Provides and discusses 11 steps to the consensus problem‐solving process. Concludes that this process helps a team to develop as such, where ideas...
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