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Purpose – The purpose of this article is to provide a practical view of the developing role of HR, particularly given recessionary conditions. It aims to identify the ways in which HR teams can combine serving the short‐term needs of the organization with making a deeper longer‐term...
Purpose – This case study aims to describe the benefits of an evidence‐based, metrics‐driven approach to formulating HR strategy. Design/methodology/approach – The approach taken to developing the HR strategy at Royal Mail Letters involved five phases: identifying the priorities for the...
Purpose – The economic downturn has forced many HR and training managers to find more cost effective ways of providing training to employees. This article aims to examine some of these methods, in particular virtual learning via conferencing. Design/methodology/approach – The article examines...
Purpose – Healthcare organizations in the UK face a particular combination of challenges in managing learning and development (L&D) activity and have traditionally lagged behind corporates in adopting relevant technologies. However, a wave of initiatives from the UK government's Department of...
Purpose – The purpose of this case study is to describe how a global financial organization's corporate HR function, in partnership with divisional HR functions, increased the impact of HR initiatives through the development of an integrated and benchmarked metrics framework....
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