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Plans for management reform are subject to mandatory consultation with staff representatives. Indirect staff participation is generally viewed as a complement of direct forms of participation. The case of one public bus company offers an opportunity to examine the effects of teamwork on service...
Academic research on public administration devotes relatively little attention to issues concerning human resource management (HRM) and job satisfaction. Many private sector studies suggest that investing in HRM has positive effects on worker morale. Therefore, in this study, variables measuring...
Because of labor market shortages, the lack of attractiveness of government employment will have a major impact on the recruitment of employees for governmental organizations. In defining this attractiveness, we follow the lead of Herzberg and his intrinsic-extrinsic model of motivation. A...
The U.K. government is seeking to transform the quality of the National Health Service (NHS) through a process ofmodernization. It is generally thought by government and managers within the service that improving the job satisfaction of employees is an important mechanism for delivering...
The U.K.’s public sector modernization agenda has significant implications for human resource (HR) practices and how they contribute to organizational performance. Through 4 case studies of large, local authorities, this article considers how the externally imposed performance assessment...
This collection of articles spread over two issues of the Review of Public Personnel Administration consists of eight case studies reporting and analyzing new human resource management (HRM) practices in selected European public services. Collectively, they cover staff communication and...
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