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Acknowledging the unique and potentially powerful positions held by activist publics, the author argues that the state of organization-activist relationships can be tracked over time through the public statements they make about their shared issues of concern, as reported by the news media. The...
Analyzing news coverage to recount a fast-moving, dramatic marketing PR incident that occurred in South Korea, the contingency theory of conflict management and crisis management strategies are integrated to examine how crisis is communicated and managed in a very short period of time. Several...
This paper presents the results and recommendations from a survey regarding arena crisis management. The survey was completed by 150 members of the International Association of Assembly Managers (IAAM). Results indicate a heavy reliance on the two-way radio as a means of communication at the...
In academic medical centers an untested assumption is that positive media attention aids recruitment of patients into a medical study while negative news reporting is damaging. In this study we examine associations between the amount of newspaper coverage concerning medical research and the...
An online survey was administered to 209 junior and senior public relations majors at nine U.S. universities. Students affirmed skills and understandings identified in previous studies as important to the practice of public relations. When asked about their preparedness in the same areas, their...
This historical case study recounts the short life of the Institute for Government Public Information Research at American University in Washington, DC. It was established in 1978 and was largely defunct by 1981. The significance of this brief event is that it helps illuminate the status of the...
The purpose of this paper is to review and re-examine the concept and practice of public diplomacy in light of the incredible pace of change in global politics and communication, and to discuss implications for future research. It first explains the significance of national reputation and its...
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