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Purpose – To examine the redesign of an academic archive and manuscript repository's fourth‐generation website. Design/methodology/approach – A review of the process used by a task force to revamp a website, including determining the goals of the site, its main features, audiences, vendor...
Purpose – Website design guidelines which have proven effective throughout the commercial sector could be adapted for library homepage design. Acceptance of industry standards for homepage usability, specifically Nielsen and Tahir's criteria, would give library users recognizable features and...
Purpose – To introduce a cognitive approach – cognitive task analysis (CTA) – for the usability evaluation of evidence‐based nursing (EBN) websites. Design/methodology/approach – With the justification of the need for new evaluation methodologies for the usability of EBN websites and...
Purpose – To describe the efforts by the Georgia Institute of Technology Library to keep its website relevant and current by incorporating user testing, both outsourced and in‐house. Design/methodology/approach – A chronological history of the Library's web presence with a discussion of how...
Purpose – The purpose of this paper is to describe the challenge and promise of electronic resource usage statistics. Design/methodology/approach – Discusses the ways in which libraries could take better advantage of usage statistics with the help of systems. Findings – Provides a brief...
Purpose – To provide a model for implementing an on‐going program of training in usability topics for staff throughout the organization. Design/methodology/approach – Drawing on best practices and thinking of industry leaders, a model for implementing an on‐going training program is...
Purpose – To describe the process and present the findings of a usability assessment of the Northern Illinois University Libraries' website. Design/methodology/approach – After significant planning, Northern Illinois University Libraries conducted a usability analysis using a trilateral...
Purpose – The purpose of this paper is to describe the processes the UCLA Library Website Redesign Team used to develop a new library website responsive to the needs of the broad population of UCLA Library users. Design/methodology/approach – Using a combination of structured analyses of the...
Purpose – The aim of this case study is to present one library's experiences consulting with a usability expert during the design and implementation phases of a new academic library website and the lessons learned during the process. Design/methodology/approach – The library staff worked with...
Purpose – To study the use of “Quick Links”, a common navigational element, in the context of an academic library website. Design/methodology/approach – Transaction log files and web server logs are analyzed over a four‐year period to detect patterns in Quick Link usage. Findings –...
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